Introduction
PickleballBN ("we", "our", or "us") operates the PickleballBN mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account or make a booking, we may collect:
- Full name
- Email address
- Phone number
- Profile photo (optional)
Booking Information
- Court reservations and booking history
- Preferred venues and time slots
- Membership or credits balance
Payment Information
Payment transactions are processed by our third-party payment processor (Baiduri Bank). We do not store your credit card numbers or bank account details on our servers.
How We Use Your Information
- Create and manage your account
- Process court bookings and reservations
- Send booking confirmations and reminders
- Process payments through our payment partners
- Provide customer support
- Send promotional offers (with your consent)
- Improve our App and services
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information with:
- Payment Processors: To process payments securely (Baiduri Bank)
- Venue Operators: Your booking details to facilitate reservations
- Service Providers: Third-party services that help us operate the App
- Legal Requirements: When required by law
Data Security
We implement appropriate security measures including encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls.
Your Rights
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-out: Unsubscribe from marketing communications
Contact Us
Racquet & Co. (Lamunin Pickleball)
Email: dy.racquetco@gmail.com
Address: No.7, Spg. 31-12, Jln. Sg. Tampoi, Sengkurong BF1921, Brunei Darussalam