Privacy Policy

Information You Provide:

• Name and profile information
• Email address
• Phone number (optional)
• Booking preferences and history

Automatically Collected:

• Device type and operating system
• App version and usage patterns
• Approximate location (for finding venues)
• Crash reports and performance data

• Process bookings - Confirm reservations and send reminders
• Customer support - Help with issues and inquiries
• Improve service - Analyze usage to enhance features
• Communications - Send important updates (opt-out available)
• Security - Prevent fraud and protect accounts

We share data with:

• Venue partners - Your booking details for service fulfillment
• Payment processors - To process transactions securely
• Service providers - Cloud hosting and analytics (under contract)

We NEVER:

• Sell your personal information
• Share data with advertisers
• Disclose information without legal basis

Security Measures:

• End-to-end encryption for data transmission
• PCI-compliant payment processing
• Regular security audits
• Access controls and employee training

Data Retention:

You have the right to:

• Access - Request a copy of your data
• Correct - Update inaccurate information
• Delete - Request account and data deletion
• Export - Receive your data in portable format
• Opt-out - Unsubscribe from marketing emails

To exercise these rights, email us at dy.racquetco@gmail.com.

• PickleballBN is not intended for children under 13
• Users aged 13-17 require parental consent
• We do not knowingly collect data from children under 13
• Parents may contact us to review or delete their child's data

You can manage permissions in your device settings at any time.

We may update this Privacy Policy periodically. When we make significant changes:

• We'll notify you through the app
• We'll update the "Last Updated" date
• Continued use after changes means you accept the updated policy